moodle.com Support

 

"This remarkable package is written by an educationalist for educationalists and is simply the best piece of software written yet to support teaching and learning across all sectors."
Noel Chidwick, ScotFeict

Do you have a problem with your Moodle server? Web software can be complicated stuff, and things don't always work as they're supposed to.

For friendly, fast, accurate and confidential help with all aspects of using Moodle, contact one of the authorised Moodle Partners listed below.


Argentina
En Entornos Educativos nos proponemos generar soluciones integrales para nuestros clientes. Los campos son variados, pudiendo trabajar en educación a distancia, espacios de apoyo a la actividad presencial y proyectos combinados. Estas soluciones pueden incluír todas o algunas de estas opciones: Consultoría: definición del proyecto de e-learning dentro de la organización. Instalación: puesta en marcha inicial, adaptaciones necesarias, capacitación de los actores involucrados. Alojamiento: alojamiento administrado de cursos y campus completos. Integración: con las infraestructuras tecnológicas existentes en la institución. Soporte: respuestas para administradores, autores, tutores y alumnos, 24 hs al día, los 365 días del año. Diseño: integración con webs institucionales, imagen corporativa, logotipos y colores.
UVCMS Moodle Solutions offers a full range of custom development, design and course migration services for Moodle.

UVCMS Moodle Solutions provides Tier 1 tech support to help our clients with all of their Moodle needs. UVCMS Moodle Solutions does not provide general student technology support services. For UVCMS clients in need of web hosting services, UVCMS is happy to make referrals to proven Moodle partners who offer 24/support services. We are happy to provide referrals and consulting for implementation of general support solutions.

Australia
NetSpot offers premium Moodle services with an emphasis on scalable, high availability solutions and working relationships which are responsive and flexible. We understand education as well as technology and focus particularly on developing long term partnerships with our customers and on working at the enterprise-level.

In addition to our included technical support for organisations who host their Moodles with us, NetSpot provides an extended hours end-user help desk to support both students and staff with technical and usage issues. We support the Moodle application, browsers and common plugins as well as personal firewalls. The help desk is available via a freecall 1800 number as well as by email and is available weekdays from 8am to 10pm (Sydney Time) and weekends and public holidays from 9am to 5pm. This service is available to organisations who host Moodle internally, with another provider or with NetSpot.
Pukunui Technology is an Australian company and proud to be a Moodle Partner.

Our support contracts will give you peace of mind that your Moodle installation is regularly updated, and that you have priority access to our support team should any problems arise.

Austria
The international act2win Consulting Gmbh is a competence centre for the following points:
  • Consulting
  • Empowerment
  • eCommunication
  • eServices



We offer one stop solutions!

Bahrain
Human Logic is the 1st Middle East and North Africa Moodle Partner. We are educational consultants and work with our clients to help implement Strategic E-learning Solutions from start to finish in their organizations (both academic and corporate).

We offer Moodle consultation, installation, support, hosting and any customization of Moodle that you require. Contact us today to see what we can do for you!

Bosnia and Herzegovina
IDEGO is an independent consulting organization, providing professional software solutions and IT services for companies, educational institutions and non-profit organizations based on the Moodle system for e-learning education.

You need competent technical staff which will ensure a stable and a long-term functional Moodle server. We offer a full technical support, remotely or onsite (in region of South East Europe) on the basis you select according to your needs: On demand per hour, Periodical contract or Annual contract.

Brazil
GFARIAS.COM é uma empresa de consultoria e serviços especializados em educação a distância. Além de completo serviço de consultoria para implantação de operação de EAD em qualquer nível educacional, fornece hospedagem especializada em MOODLE, capacitação para professores a administradores, bem como consultoria, customização e suporte técnico-operacional para usuários do software em Português do Brasil.

GFARIAS.COM é uma empresa de consultoria e serviços especializados em educação a distância. Além de completo serviço de consultoria para implantação de operação de EAD em qualquer nível educacional, fornece hospedagem especializada em Moodle, capacitação para professores a administradores, bem como consultoria, customização e suporte técnico-operacional para usuários do software em Português do Brasil.

Canada
Remote Learner Canada provides development services (and more) for Moodle.

General support is offered through our annual support packages, and is included with all of our hosting packages.

Colombia
E-learning completo, para su universidad, empresa o colegio. Apoye virtualmente sus cursos o dicte cursos completos en línea. Moodle le da todas las herramientas y actividades necesarias, por un cómodo precio mensual usted puede disfrutar de estos beneficios ya!

Nivel Siete ofrece soporte para los administradores de Moodle, acuerdos mensuales o atención de simples incidentes por tarifas horarias.

Germany
eLeDia is a full service provider for Moodle LMS and other tools. See also: http://moodle.de

Consulting and planning Moodle systems in corporate environments. Integration in organizational structures and learning culture. Service all over Europe. Ganzheitliche Planung von Moodle Systemen in Unternehmensumfeldern, bei Hochschulen, Schulen und anderen Bildungsträgern.

Hong Kong
NetSpot offers premium Moodle services with an emphasis on scalable, high availability solutions and working relationships which are responsive and flexible. We understand education as well as technology and focus particularly on developing long term partnerships with our customers and on working at the enterprise-level.

In addition to our included technical support for organisations who host their Moodles with us, NetSpot provides an extended hours end-user help desk to support both students and staff with technical and usage issues. We support the Moodle application, browsers and common plugins as well as personal firewalls. The help desk is available via a local number as well as by email and is available weekdays from 6am to 8pm and weekends and public holidays from 7am to 3pm. This service is available to organisations who host Moodle internally, with another provider or with NetSpot.

India
Ballistic Learning has over three years experience in every aspect of Moodle deployment, from comprehensive customization to managed hosting and support. We also run and maintain two of India's busiest Moodle driven distance learning portals. Contact ballisticlearn@gmail.com, himmats@gmail.com

We offer half-yearly and annual support contracts to new and existing Moodle deployments. Support services include troubleshooting, design and development, migration, upgradation, content conversion, training and learning community building. Contact ballisticlearn@gmail.com, himmats@gmail.com

Ireland
The Education Division within Enovation Solutions Ltd provides bespoke solutions and supports open source software in many of the most prestigious organisations in Ireland and Abroad.

We offer both advice and support at the technical and academic level to help ensure a smooth Moodle implementation within the organisation. Many of our customers sign up to yearly support contracts governed by Service Level Agreement.
Synergy Learning is a leading UK Moodle Service Provider with Moodle Engineers and Consultants operating across the country.


Synergy Learning offer a range of cost-effective Moodle Support Packages:
  • Quarterly Support - Fixed Hours
  • Annual Support - Fixed Hours
  • Annual Support - Unlimited Hours

Italy
MediaTouch 2000 srl progetta, realizza e propone strumenti e servizi nel settore dell’e-learning e della comunicazione, grazie ad uno specifico know how nel campo dei media digitali.

MediaTouch 2000 srl è stata la seconda società al mondo ad aderire al programma “Moodle Partner” per supportare la diffusione e lo sviluppo dell’ambiente Moodle in qualsiasi ambito, pubblico o privato, accademico o aziendale. MediaTouch 2000 srl è in grado di offrire un supporto completo e certificato su tutti gli aspetti che riguardano l’ambiente Moodle, oltre che sulla formazione a distanza in generale. Visita il nostro sito

Japan
Manabu3 offers Professional Moodle and Moodle related services in both English and Japanese.

manabu3 は、MoodleおよびMoodleに関連するサービス(英語・日本語)を提供しております。

We offer bilingual support for instructors and administrative staff on yearly and semi-yearly contracts.

Please contact us for further information.

教員や管理スタッフ対象のサポートを行います(英語・日本語)。 年間もしくは半年契約となります。

詳細は、弊社までお問い合わせください。
Mitstek Consulting is the official translator for Moodle in Japanese.

Mitstek Consulting offers high quality general support service for Moodle. Japanese language support is available ( Japanese speaking staff only ).

Kuwait
Human Logic is the 1st Middle East and North Africa Moodle Partner. We are educational consultants and work with our clients to help implement Strategic E-learning Solutions from start to finish in their organizations (both academic and corporate).

We offer Moodle consultation, installation, support, hosting and any customization of Moodle that you require. Contact us today to see what we can do for you!

Netherlands
Stoas Learning offers products and services with which professional educators and trainers can design, organise and manage learning processes.

If you choose Moodle, Stoas Learning can offer you custom-designed services for the functional, technical and content aspects. For example, Stoas can host Moodle for you, manage the LMS at a distance, install new features and train administrators and users.

New Zealand
Catalyst - Trusted Moodle developers and hosters.

Catalyst is New Zealand's largest open source specialist. We offer Moodle development, installation, integration and hosting with 24*7 support services. Through partnerships, we also offer courseware and training. We are able to offer skilled and efficient services to support your e-Learning initiatives.
We provide Moodle Partner solutions for:
  • Private training enterprises.
  • Training departments and projects.
  • Individuals and communities.


HRD have extensive experience and skills in technical support, graphic design, course development and education design.

Peru
Reciba un cordial saludo y nuestra disposición para apoyar las iniciativas de ingresar en las nuevas tecnologías y sus posibilidades, en los procesos de desarrollo, instalación, mantenimiento y asesoría de entornos virtuales en la educación (E-Learning 2.0), acompañando sus procesos de virtualización a través de servicios de Alojamiento e Instalación, Soporte y Mantenimiento, Cursos y Talleres de Entrenamiento, Consultoría en E-Learning, Diseño y Administración de Cursos, para proponer, diseñar e implementar las soluciones más convenientes y eficaces que expresen plenamente su visión y misión institucional, a través de estrategias concretas y directas.

El implementar proyectos de e-learning requiere de un acompañamiento eficaz, por ello le ofrecemos durante todo el proceso que requerirá asesoría en su implementación, soporte de contenidos y preparación de sus aulas virtuales hasta la creación de oficinas y comunidades virtuales.

Qatar
Human Logic is the 1st Middle Eastern Moodle Partner. We are educational consultants and work with our clients to help implement Strategic E-learning Solutions from start to finish in their organizations (both academic and corporate).

We offer Moodle consultation, installation, support, hosting and any customization of Moodle that you require. Contact us today to see what we can do for you!

Russian Federation
Open Technology is the Moodle Partner from the Russian Federation.

Компания "Открытые технологии" предлагает полный спектр услуг по технической поддержке Moodle. Установка: подготовка сервера к установке Moodle или помощь в выборе хостинга; установка и первоначальная настройка Moodle. Техническая поддержка: администрирование сервера, установленной среды Moodle; оперативное консультирование специалистов в решении технических и методических проблем. Очное и дистанционное обучение персонала заказчика по различным аспектам работы в Moodle. Адаптация перевода с учетом особенностей конкретного проекта; разработка дополнительных модулей Moodle, индивидуальных тем оформления среды; интеграция Moodle с другими сервисами заказчика. Возможна разработка учебных курсов по материалам заказчика.

Saudi Arabia
Human Logic is the 1st Middle Eastern Moodle Partner. We are educational consultants and work with our clients to help implement Strategic E-learning Solutions from start to finish in their organizations (both academic and corporate).

We offer Moodle consultation, installation, support, hosting and any customization of Moodle that you require. Contact us today to see what we can do for you!

Singapore
For 1-stop Moodle solution...

We offer administrative support, online support and telephone support exclusively for our clients.
NetSpot offers premium Moodle services with an emphasis on scalable, high availability solutions and working relationships which are responsive and flexible. We understand education as well as technology and focus particularly on developing long term partnerships with our customers and on working at the enterprise-level.

In addition to our included technical support for organisations who host their Moodles with us, NetSpot provides an extended hours end-user help desk to support both students and staff with technical and usage issues. We support the Moodle application, browsers and common plugins as well as personal firewalls. The help desk is available via a local number as well as by email and is available weekdays from 6am to 8pm and weekends and public holidays from 7am to 3pm. This service is available to organisations who host Moodle internally, with another provider or with NetSpot.

South Africa
1'st African Partner. AOSIS strives to provide the tools for developing a learning attitude, a learning enterprise, and systems for customising e-learning activities to match the needs of the various users of such systems.

We offer both technical and academic advice, support and course administration services to help ensure a smooth Moodle implementation within your organisation.

Spain
CV&A Consulting es una empresa de consultoría independiente formada por expertos en eLearning. Le ayudamos a poner en marcha su iniciativa de formación y a sacar el máximo partido de Moodle como entorno de aprendizaje efectivo.

CV&A ofrece soporte completo y mantenimiento de instalaciones en servidores propios (ASP) o del cliente. Nuestro Departamento de Soporte puede también dar soporte a administradores, tutores, autores y alumnos en función de los requerimientos de cada cliente. CV&A ofrece un soporte con niveles de SLA (Service Level Agreement o Acuerdo de Calidad de Servicio) muy exigentes adapatados a cualquier tipología de instalación.

Sea cual sea su actividad/negocio, ¡en CV&A nos importa!

Sweden
Swedish company promoting Moodle on the Scandinavian market.

Supportavtal med NetSapiensis AB garanterar dig som kund att vi börjar behandla dina Moodle relaterade problem inom överenskommen tid. Kostnaden för ett supportavtal bestäms av tillgängligheten som kunden efterfrågar. Nerlagt tid på insatsen debiteras enligt gällande timtaxa. Serverövervakning ingår i tjänsten. Avtalet omfattar Moodle och mjukvara som har utvecklats av NetSapiensis AB, den omfattar inte tredjeparts block och moduler.

Switzerland
Liip is an established, bilingual (de/fr) web development company based in Fribourg, Zürich and Berne (Switzerland), offering a wide range of Moodle services while specializing in Flash and multimedia integration based on open standards.

Standing behind several of Switzerland's high-profile Moodle deployments liip is prepared to support Moodle-related projects both small and large

Ukraine
Ukrainian e-learning leading company specialized in custom web-based trainings development and LMS implementation.

Technical support of client-hosted Moodle servers.

United Arab Emirates
Human Logic is the 1st Middle Eastern Moodle Partner. We are educational consultants and work with our clients to help implement Strategic E-learning Solutions from start to finish in their organizations (both academic and corporate).

We offer Moodle consultation, installation, support, hosting and any customization of Moodle that you require. Contact us today to see what we can do for you!

United Kingdom
Scottish Moodle partner focusing on Scotland's particular educational needs.

A complete range of support is available, both technical and pedagogical. We are happy to provide both onsite and remote solutions.
Moodle is what we do! Moodle Parters since 2004.

Where your Moodle project is constrained by in-house resources e.g. existing workload or skills gaps we can provide you with outsourced technical support enabling you to progress your project with confidence. The expertise of our team means we are available to support you until you're ready to take up the reigns or as an ongoing safety net - you choose.
pteppic.net was the first UK Moodle partner to be appointed, in September 2004, and we provide professional Moodle services to a growing range of academic and commercial clients.

We can provide ad-hoc support for your moodle installation - if you have a problem, contact us and we can fix it for you, usually remotely. We charge a simple hourly rate for this work. We also offer annual support contracts.
We are specialists in supporting Moodle in a schools context. We can not only look after Moodle for you, but provide complete school web sites integrated with your VLE, and also have a vast range of VLE content which can be tailored to your needs. Please see our website for examples.

We offer technical support over the phone and via email so that your users and administrators can successfully maintain the smooth running of your Moodle learning platform.
Synergy Learning is the leading UK & Ireland Moodle Service Provider with Moodle Engineers and Consultants operating across the country. Synergy Learning offers the full range of Moodle services: hosting, support, training, consultancy, installation, development, themes and integration.


Synergy Learning offer a range of cost-effective Moodle Support Packages:
  • Quarterly Support - Fixed Hours
  • Annual Support - Fixed Hours
  • Annual Support - Unlimited Hours

United States of America
ClassroomRevolution.com offers a wide range of Moodle services for clients located in the United States.

We offer usability and pedagogical support services to a variety of Moodle users. Our flexible annual support contracts, which are available either online or by telephone, are easily tailored to meet the needs of small and large organizations through our use of cost containment and accountability standards.
An all-service company for corporations and schools using Moodle.

Our helpdesk support solution comes with standard and premier hosting packages. We also provide comprehensive and unlimited support options.
remote-Learner.net LLC offers Moodle hosting for schools and business organizations of all size, custom code modifications, integration with other technologies, onsite Moodle training, course development and portal development services. We also represent Elluminate and have integrated this live meeting technology with Moodle.

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