Moodle Shop uses a third party vendor for shipping and handling, and cannot take any responsibility for any shipping and handling issues and lost or damaged goods. If you have issues with an item, please complete the enquiry form with details, as outlined in Refunds & Exchanges. Please note, orders comprising of multiple items may arrive separately depending on the products being ordered, as items may be fulfilled by different suppliers. Please be aware, there may be extreme delays in receiving your order due to Covid-19 related closures that are outside of our control. We apologise for any inconvenience this may cause and we thank you for your patience during this time.