What if I forget my password or want to change it?

If you forget or want to change your password (for both your MoodleCloud site or portal), you can do this via your MoodleCloud site login screen or the MoodleCloud Portal login if you are the site admin user.

MoodleCloud site login screen

First, go to your site login screen.

  • MoodleCloud Free Trials and Starter site URLs have this format: [yoursitename].moodlecloud.com.
  • Moodle for School site URLs have this format: [yoursitename].moodle.school.

Second, locate the link: forgotten your username or password?

You will be redirected to a page that asks you to enter your username or email address. Once you’ve entered your information an email will be sent to the email address you registered with, instructing you on how to change your password.

MoodleCloud portal login

First, go to https://moodlecloud.com/portal

Second, click the link Forgot your password?

You will then be redirected to a page that asks you to enter your MoodleCloud site name. Once you’ve entered this an email will be sent to the admin users email address, instructing you on how to change your password.

It’s important to remember if you are the site admin user, a password reset applies to the admin user on your MoodleCloud site and the portal login. They will always have the same password.