Why can’t I find my site?

MoodleCloud 45 day Trial – Check to see that you have input the site name correctly. You may have typed the name differently to when you signed up, so check the registration email we sent when you signed up, or login to your Portal. If it has been 45 days since you signed up,  your site has been removed in order to maintain a vibrant and active system for all users.

Starter and Moodle for School – Check to see that you have input the site name correctly. You may have typed the name differently to when you signed up, so check the registration email we sent when you signed up, or login to your Portal. If you’ve only just signed up, it may not be ready yet, so wait until you receive a confirmation email before visiting your site. Other possibilities are that your recurring annual payment might have failed, and your account may be suspended.