It’s Tuesday afternoon. Someone on your team has just taken on a new task, or hit a problem they don’t quite know how to solve. They open the learning platform, hoping to find something that will guide them through the uncertainty.

What they find are their three assigned compliance courses.

But most of the learning that actually moves people forward doesn’t start there. It’s the skill they need to pick up by Friday. The tool that came up in a meeting that morning. The process they didn’t know existed until they needed it.

Work moves quickly, and people tend to recognise what they need to learn in the moment. They feel the gap before it shows up anywhere else.

So they go looking.