From bottleneck to breakthrough: The Bridge’s 20% admin workload reduction story with Moodle LMS and 3ipunt

January 13, 2025 By Barnana Sarkar

How does an organisation dedicated to transforming lives keep its operations running smoothly?

For The Bridge, a digital talent accelerator based in Spain, the answer lies in combining a clear mission with smart technology. Founded in 2019, The Bridge aims to increase quality employment, improve business productivity, and contribute to economic growth by providing accessible training in the digital sector. Their programs encompass fields such as cybersecurity, artificial intelligence, data science, full-stack web development, UX/UI design, digital marketing, and cloud & DevOps.

The institute helps over 1,000 students each year and is growing its community of learners. It aims to help people from all backgrounds change their careers to fit the digital economy. Their vision of building a diverse and inclusive community of digital professionals drives their ambitious mission to scale impactful training opportunities. Since its inception, The Bridge has already partnered with more than 500 companies and supported over 2,000 individuals in their journey of growth and adaptation to the digital world.

But achieving this level of impact comes with challenges, particularly managing the administrative workload of a fast-growing organisation. That’s where Moodle LMS, in collaboration with Moodle Premium Partner 3ipunt, entered the picture—bringing automation, efficiency, and a transformative edge to The Bridge’s operations.

Challenges

Before adopting Moodle LMS, The Bridge encountered significant obstacles with its previous learning platforms. It started with a basic system that couldn’t handle the growing complexity of its programs. When it launched online boot camps, it upgraded to a more advanced system, but it came with high costs and limited functionality, which restricted its ability to expand effectively.

One of the toughest parts of the transition was migrating all their course content to the new platform. This required extensive collaboration and effort from the teaching team. On top of this, the educators needed training to adapt to the new system and actively participate in the migration process. These difficulties made it clear that The Bridge required a learning solution that was both user-friendly and capable of supporting their long-term growth goals.

Solutions

So, what made Moodle the right choice for The Bridge? 

Several factors played a role. Moodle is well-known for its wide range of plugins and is an active community of expert developers. Its flexibility, affordable pricing, and strong security features made it stand out as the ideal platform to meet their needs. The decision to work with Moodle Premium Partner, 3ipunt, further strengthened their confidence in the solution.

The selection process was a collaborative effort led by The Bridge’s leadership team, including Iker Arce Seco (CEO), Diego Díaz (CPO), Fernando Pavón (COO), and Gonzalo Vázquez (CFO). They prioritised finding a system that could support their ambitious educational goals while staying aligned with their budget and operational requirements.

As Marta Gómez Jiménez, Head of Technology, puts it, “ Moodle was the perfect solution for our digital learning needs. Its flexibility and customisation tools have allowed us to create a platform that is fully aligned with our goals and enhances the educational experience for both learners and educators.”

Also, by choosing 3ipunt, The Bridge gained access to a team of experts who deeply understood their learning needs. The partnership ensured a smooth implementation process, ongoing support, and a platform tailored to their objectives. Working with a certified partner also guaranteed that the system remained secure, up-to-date, and scalable for future growth.

By partnering with 3ipunt, The Bridge gained expert support, a tailored platform, and a secure, scalable solution for seamless growth. Image source: 3ipunt and The Bridge Image
By partnering with 3ipunt, The Bridge gained expert support, a tailored platform, and a secure, scalable solution for seamless growth. Image source: 3ipunt and The Bridge

“Working with a Moodle Premium Partner was key to a smooth and successful implementation. From the outset, we have received exceptional support and personalised advice, enabling us to take full advantage of Moodle’s functionality and adapt it to our specific needs.”, Marta explained.

The Bridge now uses Moodle as its central learning platform, allowing it to efficiently manage, deliver, and assess its training programs. It provides a single hub where students can access course materials, participate in activities, and complete assessments. Moodle’s tools also enable dynamic interactions between students and teachers, fostering an engaging digital learning environment.

Moodle’s flexibility has allowed The Bridge to integrate external tools seamlessly, solving unexpected challenges and opening new possibilities. Some of their favourite features include course customisation, assessment tools, progress tracking, and integrations with other platforms. The team has been particularly impressed with Moodle’s adaptability and how it enables them to develop custom functionalities tailored to their needs.

The collaboration with their Moodle Premium Partner has been a standout aspect of their journey. From the start, the partner team provided personalised support and clear guidance, ensuring the platform was configured to align with The Bridge’s educational goals. The ongoing assistance has been invaluable, helping The Bridge resolve issues quickly and make the most of Moodle’s features. This partnership has empowered them to unlock the full potential of their LMS, supporting their mission to transform lives through education.

The Bridge now uses Moodle LMS as its central learning management system. Image source: 3ipunt and The Bridge Image
The Bridge now uses Moodle LMS as its central learning management system. Image source: 3ipunt and The Bridge

Results

Since implementing Moodle, The Bridge has experienced notable improvements that are driving both productivity and customer satisfaction.

More customisation and flexibility: The Bridge now has greater control over its training programs, allowing for more customisation and flexibility. This has enabled them to tailor courses to meet specific needs, improving the learning experience for its users.

Streamlined administration: One of the key improvements has been a significant reduction in administrative workload. With the introduction of automation features, such as streamlined enrollment processes, The Bridge has been able to reduce administrative tasks by 20%, allowing their team to allocate more time to higher-priority tasks.

Greater scalability: Moodle’s ability to scale has also been advantageous. The Bridge is now able to extend its training offerings to a broader audience while maintaining the quality and user experience that its learners expect. This has allowed them to meet the growing demand for digital training.

Looking ahead 

As The Bridge continues to grow, Moodle LMS will continue to provide them with the scalability and flexibility they need to expand their reach and increase their course offerings. In the next five years, they plan to strengthen their global presence and continue innovating in the delivery of digital training, providing an even more enriching learning experience for their students.

Learn more about Moodle Premium Partner, 3ipunt

 

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