Upskill and reskill your employees with Moodle Workplace

August 26, 2024 By Barnana Sarkar

A global survey of over 56,000 workers across 50 countries and regions reveals that employees are increasingly prepared to adapt to new working paradigms. Their willingness to acquire new skills is a positive development for companies facing significant changes driven by emerging technologies and sustainability requirements.

As these changes unfold, Human Resource (HR) and Learning & Development (L&D) managers play a crucial role in orchestrating upskilling and reskilling initiatives to ensure the workforce is equipped with the skills needed for the future. Simultaneously, IT teams are essential in supporting and implementing the technological infrastructure that enables effective and scalable training solutions.

As technology evolves, these teams increasingly focus on integrating cutting-edge innovations that drive efficiency and growth. AI, for instance, has become a powerful economic force, boosting productivity and automating jobs. In 2023 alone, over 37% of 750 business leaders surveyed reported that AI had already begun to take up a substantial portion of the workload within their organisations. As AI continues to be on the rise, it’s important for employees to reskill and upskill for optimal use of AI tools.

Also, the global shift toward sustainability has created new job opportunities, with the share of green talent in the workforce growing by over 38% since 2015, according to the World Economic Forum. In this context, organisations must prioritise preparing their workforce to stay ahead of the curve and adapt to demanding requirements. 

The collaboration between HR, L&D, and IT departments is essential in providing employees with the training and tools they need to thrive in this evolving landscape. In this article, we will explore the growing demand for upskilling and reskilling in today’s workforce and highlight the challenges organisations face in meeting these demands. We will also discuss how Moodle Workplace provides an ideal solution for organisations looking to equip their employees with the necessary skills to navigate these changes successfully. 

Key challenges in employee skill advancement

Difficulty in discovering and accessing relevant content

With the vast array of training resources available, HR and L&D managers often face challenges in curating and providing access to the most relevant courses that align with employees’ roles and career progression. Traditional learning management systems (LMS) may lack the user-friendly search and browse functions needed to help learners easily find available training options. Without these features, learning resources are underutilised, and skills might not improve or update as quickly as needed. IT teams are also critical in ensuring that these systems are configured for optimal usability and accessibility, enabling employees to effectively engage with the training materials.

Maintaining training compliance and tracking progress

In industries where specific training certifications are mandatory—such as for operating vehicles, medical equipment, or industrial machinery—HR and L&D managers face the critical task of keeping training compliance current. Effective systems are essential for managing and tracking employee progress in these certification programs. IT teams must ensure these systems are seamlessly integrated and scalable to support organisation-wide compliance efforts. However, many HR and L&D teams struggle not only with enrolling all employees in required training but also with ensuring that staff have completed the necessary training to meet compliance and performance standards. Simultaneously, IT departments encounter challenges in maintaining and supporting the infrastructure necessary to keep these systems running smoothly without disruptions.

Limited insight into training data across different user groups

Organisations must analyse training data across various user groups, such as departments, roles, or locations, to make informed decisions. However, without the ability to filter and segment this data effectively, it can be challenging for HR and L&D managers to gain meaningful insights. This lack of visibility can hinder decision-making and prevent organisations from identifying areas where upskilling or reskilling efforts are most needed. IT professionals play a key role in ensuring that the data systems are robust and flexible enough to allow for deep analysis and accurate reporting, enabling targeted skill development.

Managing team learning progress

In large organisations with complex structures, ensuring that managers can effectively track the learning progress of their teams is crucial. HR and L&D managers face the challenge of assigning the right roles and ensuring that employees’ training needs are met. However, managing these complex organisational structures within certain enterprise LMS can be difficult. The challenge lies in making it easy for managers to see all their teams’ learning progress in one place. IT teams play a key role by maintaining and optimising the systems that support this structure, ensuring that role assignments and training are accurately reflected and aligned with organisational goals within the LMS.

Adapting to technological and sustainability demands

The rise of technologies like AI and the growing emphasis on sustainability require employees to update their skills constantly. However, keeping pace with these demands poses a significant challenge. It requires more than just the availability of relevant courses; it also requires HR and L&D managers to develop effective strategies to motivate and support employees in their learning journeys. IT professionals must ensure that the necessary technological infrastructure is in place to deliver these learning experiences effectively and securely.

How can Moodle Workplace drive reskilling and upskilling?

Self-directed learning with access to course discovery

Moodle Workplace 4.4’s revamped Learning Catalogue offers a highly configurable solution that meets the needs of organisations of all sizes, whether they have just a few courses or are course providers with hundreds. This flexibility empowers HR and L&D managers to simplify course discovery and access, enabling employees to find courses aligned with their interests and training needs. Learners can easily search by keywords, filter by tags, or use other metadata defined by the L&D manager, making self-directed learning more accessible. IT professionals can also leverage the catalogue’s configurable options to ensure seamless integration with existing systems, allowing organisations to tailor the learning experience to their specific needs.

Streamlined certification management

Moodle Workplace offers an ideal solution for managing certifications, a critical compliance component in many industries. For example, pilots must undergo certification on specific aircraft models, such as the Boeing 777, every two years to maintain their qualifications. This need for recurring certification underscores the importance of a streamlined system that ensures all employees are updated with their required training.

Moodle Workplace’s enhanced certification management features, such as centralised certification automation and Dynamic Rules, simplify this process. L&D managers can automatically assign certifications to employees not initially included in the program, ensuring that no one is left out of essential training. For instance, new hires not initially enrolled in a mandatory Health & Safety Certification can now be automatically added, reducing manual oversight and increasing efficiency.

Enhanced performance insight and streamlined management

Moodle Workplace is designed to make life easier for L&D managers and team leaders by providing tools that enhance visibility and decision-making. One of the key features, the “My Teams” interface, is centred around the Team Overview block, which gives managers and department leads a clear view of their team members’ progress. This block displays essential information, such as job details, completion status, and overdue or expired learning, allowing managers to quickly identify areas that need attention. By consolidating this information, Moodle Workplace makes it easier for managers to stay on top of their team’s learning and development needs.

Additionally, Moodle Workplace empowers managers and administrators with its powerful custom reporting tool. The Report Builder and Custom Pages enable the creation of ad-hoc reports and dashboards, allowing users to generate tailored insights essential for data-driven decision-making. With advanced customisation options, administrators can build reports that provide deep insights into training data across different user groups, which is important for targeted upskilling and reskilling efforts.

These features ensure managers have the information they need at their fingertips, streamlining the management process and enabling more effective oversight of employee development. Whether monitoring a team’s progress or generating specific reports to guide strategic decisions, Moodle Workplace provides the tools necessary to enhance performance insights and simplify management tasks.

Efficient team management

Moodle Workplace streamlines team management by enabling organisations to replicate their reporting lines and organisational structure within the learning environment. By deploying organisational structure hierarchies, organisations can accurately represent their structure and ensure that reporting lines are clearly defined.

Combining features, including departments, positions, jobs and direct manager assignments, organisations can customise content and training programs for specific managerial roles. This ensures that training is both relevant and aligned with employees’ responsibilities. Moreover, Moodle Workplace supports the seamless integration of external data by importing manually assigned manager assignments via CSV files, making it easier to keep the system up to date.

With these features, Moodle Workplace helps simplify onboarding new employees and managing team structures. It also ensures that all employees are correctly placed within the organisational hierarchy and receive the appropriate training.

By leveraging these capabilities, organisations can maintain an agile workforce well-equipped to meet the demands of an ever-evolving landscape.

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