Get in touch

Need help choosing a Moodle product or can’t find answers to your question in our FAQ centre? Our team is here to help!

Simply fill out your details and the nature of your enquiry and one of our team or partners will get back to you.

Get in touch




    If you’re ready to get started with Moodle, please get in contact with us here.



    If you have already signed up for a MoodleCloud site please login for faster support.

    Please contact your site administrator (the people who manage the Moodle at your school/university/company or learning organisation). If you don’t know how to contact them, please contact your teachers/trainers.

    If you are a site administrator or need dedicated support then we recommend you speak to one of our Moodle Partners. They offer a range of services including hosting, support, training, consultancy, implementation, integrations, customisations, reporting, analytics and course content creation.

    Here is more information about our Moodle Partners.

    Below is a list of resources you can use for help on any other Moodle topic:

    • Moodle Documentation – Search for documentation on any Moodle topic, including site administration, managing courses, enrolment, activities and loads more.
    • Moodle Community forums – Here you will find links to many Moodle subject forums and loads of useful conversations about configuring Moodle. You can post questions here and one of the many Moodle experts in the community is likely to have an answer for you.
    • Additional information to some of the most common questions can also be found on our FAQ page.

    Happy Moodling!

    Please contact your site administrator (the people who manage the Moodle at your school/university/company or learning organisation). If you don’t know how to contact them, please contact your teachers/trainers.

    Here is more information about our Moodle Partners.

    Below is a list of resources you can use for help on any other Moodle topic:

    • Moodle Documentation – Search for documentation on any Moodle topic, including site administration, managing courses, enrolment, activities and loads more.
    • Moodle Community forums – Here you will find links to many Moodle subject forums and loads of useful conversations about configuring Moodle. You can post questions here and one of the many Moodle experts in the community is likely to have an answer for you.
    • Additional information to some of the most common questions can also be found on our FAQ page.

    Happy Moodling!

    Please contact your site administrator (the people who manage the Moodle at your school/university/company or learning organisation). If you don’t know how to contact them, please contact your teachers/trainers.

    Below is a list of resources you can use for help on any other Moodle topic:

    • Moodle Documentation – Search for documentation on any Moodle topic, including site administration, managing courses, enrolment, activities and loads more.
    • Moodle for Mobile Community forum – Here you will find links to many Moodle subject forums and loads of useful conversations about configuring Moodle. You can post questions here and one of the many Moodle experts in the community is likely to have an answer for you.
    • Additional information to some of the most common questions can also be found on our FAQ page.

    Happy Moodling!

    Please create an account in our Moodle Apps Portal and log in to submit a support request

    If you are an institution with a Moodle Partner please contact your partner. If you are an institution without a Moodle Partner and need dedicated support then we recommend you speak to one of our Moodle Partners. They offer a range of services including hosting, support, training, consultancy, implementation, integrations, customisations, reporting, analytics and course content creation.

    Here is more information about our Moodle Partners.

    Below is a list of resources you can use for help on any other Moodle topic:

    • Moodle Documentation – Search for documentation on any Moodle topic, including site administration, managing courses, enrolment, activities and loads more.
    • Moodle for Mobile Community forum – Here you will find links to many Moodle subject forums and loads of useful conversations about configuring Moodle. You can post questions here and one of the many Moodle experts in the community is likely to have an answer for you.
    • Additional information to some of the most common questions can also be found on our FAQ page.

    Happy Moodling!

    If you are a trainee/student or teacher needing access to your organisation’s site, please contact your site administrator.

    If you are a site administrator or need dedicated support then we recommend you speak to one of our Moodle Partners.

    Below is a list of resources you can use for help on any other Moodle topic:

    • Moodle Documentation – Search for documentation on any Moodle topic, including site administration, managing courses, enrolment, activities and loads more.
    • Moodle Community forums – Here you will find links to many Moodle subject forums and loads of useful conversations about configuring Moodle. You can post questions here and one of the many Moodle experts in the community is likely to have an answer for you.
    • Additional information to some of the most common questions can also be found on our FAQ page.

    Happy Moodling!

    Please request an export or deletion of personal data by filling out this form if you have a MoodleCloud site or you would like to ask for general information. Here are the detailed steps outlining how to delete or export your personal data from other sites hosted by us directly from your profile page.

    Please visit our page on submitting a security report where you will find the form as well as key information on how to submit a report.















    Moodle FAQs

    Frequently asked questions

    I’m a student. How do I login to my Moodle site?

    To access your educational institution or organisation’s Moodle site, please get in touch with the Moodle Admin of your site, or one of your teachers or trainers.

    Where can I get support for my Moodle site?

    If your site is hosted on your own server or MoodleCloud, we recommend exploring our forums for resources on getting started and managing courses. If you’re with a Certified Moodle Provider, please contact them for assistance.

    My site is down / I can’t login to my site.

    If your site is hosted on MoodleCloud, please get in touch with our team here. If your site is hosted by a third party, you will need to contact your site administrator or hosting provider.